Support

[vc_row type=”full_width_section”][vc_column column_padding=”padding-5″ width=”1/2″][minti_headline type=”h3″ size=”fontsize-l”]Frequently Asked Questions[/minti_headline][vc_tta_accordion active_section=”1″][vc_tta_section title=”Do I need to install any software?” tab_id=”1474234393445-2459ce4c-e098″][vc_column_text]PVBid is 100% web based, so you can access it anywhere and there’s no software to install.  Your team can access the same estimates simultaneously too![/vc_column_text][/vc_tta_section][vc_tta_section title=”What is your pricing structure?” tab_id=”1474234393491-a88e2344-6ba9″][vc_column_text]PVBid brings tremendous value for teams. Our subscriptions are tiered and based off of the number of team members you have using PVBid. We have a lower cost for teams just starting out. As you add more team members the value of PVBid increases. Right now we have a beta rate that is flat for all teams.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is my data safe?” tab_id=”1474234416638-9a5a77d4-faf9″][vc_column_text]Your data is safe, secure and always backed up—it’s as precious to us as it is to you. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information you send to us electronically.  And your data is stored in a 128-bit encryption system.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is there an on-premise version of PVBid” tab_id=”1474297762351-614e7cae-a20a”][vc_column_text]We are passionate about the web and the benefits it offers. We aren’t offering an internally hosted version of PVBid. We hope you trust us to provide a robust and secure service so you can do the work only your team can do![/vc_column_text][/vc_tta_section][vc_tta_section title=”What if I need help getting started?” tab_id=”1474297823200-4406c175-6055″][vc_column_text]If you need help setting up your account, or have any questions about using PVBid, the Executive staff is ready to spring into action. PVBid support includes training and processing your existing estimating system to make the transition to PVBid painless.  So give us a call at 510.473.7246 between 9am and 8pm EST or reach out to admin@pvbid.com![/vc_column_text][/vc_tta_section][vc_tta_section title=”What is your privacy policy?” tab_id=”1474297853803-accd9803-50f1″][vc_column_text]Great question! We value your privacy immensely. Check out our privacy policy here.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are your Terms of Service?” tab_id=”1474297900145-3ce0dd0c-ca0f”][vc_column_text]Our Terms of Service can be found here.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column bg_color=”#f9f9f9″ column_padding=”padding-5″ width=”1/2″][minti_headline size=”fontsize-l”]Support Request[/minti_headline]

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